Frequently Asked Questions

  • Who is Elevate?

    Elevate is a brand experience agency in Norcross, Georgia that specializes in events, consulting, and leadership. We provide resources for organizations and individuals to live and lead at a higher level. Our resources help improve public speaking and enhance company culture.

  • What is your refund policy?

    If you are not pleased with the content in our courses, you may receive a full refund after you have completed the entire course. If you would like a refund, please email [email protected].

  • How do I start?

    We’re glad you’re ready to get started and learn some great content! To get started, all you need to do is click the “Buy” or “Pre-Order” button and complete the registration.

  • When can I start?

    If the course has already been released, then you can start immediately! If you are registering for a course that has yet to be released, you will be notified when the course is ready for you. We’ll make sure to keep you posted - we want you to get started as soon as possible.

  • If I have a coupon code, where do I enter it?

    During the payment process, enter in your code under the “Coupon Code” field above the credit card fields.

  • Do I have to complete the course in one sitting or can I pause my course?

    You can pause your course and go back to it any time. Simply click the “Resume Course” button to go back.

  • Can I share my course login with others?

    We completely understand why you would want to share this content with others, but we kindly ask that each course only be used by one person. Contact our team if you are interested in purchasing these courses in bulk for your team.

  • I finished all the parts of the course, but it still says incomplete.

    Make sure that, after every lesson, you are checking the "Next" button to view the next module. That lets us know that you've viewed everything in the course!

  • What do I do if I still have questions?

    Reach out to our team at [email protected].